120 Cartwright Ave,
Toronto ON, M6A1V2
600 Matheson Blvd West
Mississauga, ON L5R4B8
Got a great deal on a Samsung Fridge RFG237ACRS way way lower than the competition. Did all my research online and called Canadian Appliance Sales Dept a few times with questions about which fridge would best suit my needs. They were polite and helpful even though I was not yet ready to make my decision. I took a chance buying a big ticket item like this online and dropped my order. I was not disappointed, totally hassle free, great customer service and prompt delivery. They were very fair to me over some minor damage to my doorway when my old fridge was removed and credited those removal charges without a hassle. Very good shopping experience and beats the competition both in price and excellent customer service.
I am so glad I listened to my contractor and made my large purchase with canadian appliance source. He said that his previous clients purchased there and they were so impressed with the quality of service. I actually paid them a visit because the website was so clean, easy to use and helpful and the prices were shockingly good. Came down to the store on cartwright and I was so pleased with the friendliness of the staff. My husband commented right away that he liked that the sales rep because… read more he was nice knowledgable but not pushy. It’s hard for us to clearly choose when We feel that the salesman is being too pushy for commission or for whatever other reason. We felt really co for table knowing that we got the best products for our needs and we were informed of the current jennair promotion that we didn’t even count on, how fun is that!! We ended up spending $2000 less than we budgeted for! Thanks Gladwyn! Delivery and instillation just came yesterday and the personnel was also well trained and polite and did a great job being careful not to damage anything. I tipped more generously than I usually do. we felt that We should pass on this experience to others who are in the market for appliances who value customer service but love getting a good deal at the same time. Thanks guys, I will definitely we back when my laundry pair finally dies!
I purchased a fridge from cdn appliance source website. The experience was excellent. The website is very clear informative .i.e dimemsions, features, and easy to navigate. We got a great price and great value. We made our order online and the fridge was delivered on time as expected. We also received emails letting us know where it was holding in the process until we received it. The delivery people were courteous and they also removed our existing dead fridge which was very helpful. I just referred my Mother and she bought at range, also very satisfied.
Very pleased with the service and knowledge of the sales team. Delivery came on time as promised. My last appliance purchase was with Sears, and canadian appliance source definitely surpassed them with price and service. I am happy i chose to purchase here.
What a great store! Tons of staff, great service and pricing. I was not expecting the size if this company. Really big place with a super efficient operation. I like shopping at stores like these where the owner is there and very passionate about his products and service. I couldnt help but recomend these guys.
Bought a new Kitchenaid dishwasher from Canadian Appliance. The pricing was $350 less than Sears and probably the best I could find in the GTA.
The sales guy “Alan” was okay. Pretty knowledgeable, but seemed disinterested as his computer was more interesting than I was that day.
Showroom has a ton of stuff in it to choose from. I had to wait a few days for the dishwasher to come in, but it was in when then said, although I had to call them to find out if it had come in.
I was a little miffed that they hadn’t mentioned the required compression fitting that I would need for that dishwasher. After a trip to the Home Depot get that I was good to go.
Overall, pretty good. They would be great if they paid attention to the little details for their customers, instead of vice versa.
Ordered the Samsung RFG237ACRS Counter Depth French Door Refrigerator from Canadian Appliance Source, on-line. Received a call within 48 hours to schedule delivery. Item arrived as planned. The delivery team was professional and helpful and I am extremely satisfied with the overall experience. The service when combined with the price which was almost $650 lower than Future Shop even after factoring in delivery and removal cost of the old fridge, made this an exceptional deal. They also sent me a FREE 7″ portable DVD player. The refrigerator looks great and everything is as per the manufacturer’s specifications. Thanks!
Just ordered a full Kitchenaid suite from Canadian Appliance Source. We were extremely pleased with their level of professionalism and customer service. Their staff was friendly and supremely knowledgeable which made the choosing so much easier. Products were delivered on time as specified and the delivery men were very pleasant and did their job in a timely fashion. I feel we did a smart thing by going with Canadian Appliance Source for our purchase because we got the best prices and didn’t have do compromise with service. I will most definitely recommend them. Thank you Jason
Great Prices, honest service, nice showroom, easy delivery. What more can you ask for?
Had an excellent experience purchasing from Canadian Appliance Source. Customer service was great. I was dealing with Daniel who was professional and helpful. This company had the lowest prices that I’ve come across. I was planning on purchasing from the US with their better pricing, but in the end I went with shopping Canadian because their prices were low enough and I didn’t have to deal with no warranty coverage had I purchased it across the border. It was a $10,000 order so they included free delivery and I also received a free LCD TV and a portable DVD player which I have saved to give away as Christmas presents to family members. Love our new appliances. I would definitely shop at Canadian Appliance Source again and would recommend them highly.
Had an AWFUL experience with these guys; ordered a washer and dryer online in october and three weeks later still hadn’t heard anything from them regarding delivery….we called them and they told us that the dryer was in but the washer wasn’t, it was coming in the next day and would be delivered within the next two business days. Three days later, we still hadn’t heard from them so we called again and were told that the washer was actually indefinitely back ordered and we should choose another model.
The following day we were contacted for delivery and were placed on hold for 23 minutes before being told that the guy who arranges delivery was on lunch and we would have to call back.
we called back and we placed on hold for another 7 minutes before being disconnected.
called again and were told we could have delivery the following morning between 9:00am – 11:00am. They just needed to swipe the credit card…..
but this was a gift from someone to us, we don’t have their credit card, and why do you need to swipe the card if it’s already been paid for online over three weeks ago?
Well, they won’t deliver it without swiping a card (I guess they missed the obvious fact that the billing address and shipping address were different).
We were then told that they could not cancel the order because the items were in the warehouse already. Nice, eh?
So, we are all consequently in laundry limbo and the customer service reps and the manager seemed quite content to keep it that way.
When calling back a final time to speak to the manager, we were quite rudely told that if we wanted to cancel the order we could. They did not try to resolve the issues, and didn’t seem to want to even bother.
Positive experience overall.
*Sales team were knowledgeable and informative
*Prices were very competitive
*Communication was decent (when I called they always answered within 2 minutes wait)
*Delivery went as scheduled and problem free.
*Up to date technologically. Received my invoice via Email instantly and was able to refer back to it at any time.
I would rate Canadian Appliance Source an 8 out of 10.
Drove all the way from Hamilton to order my washer and dryer from Canadian Appliance Source because of their great pricing. I’ve shopped around and they came in the cheapest by $50! I even asked for a discount because I was ordering a high end Steam Whirlpool washer and dryer and they took off another $40! I really like the sales reps relaxed attitude and I didn’t feel like they were so aggressive and pushy. Got my appliances delivered within the week. When ordering my next appliances I will most certainly go back to Canadian Appliance.
Had a really positive experience with Canadian Appliance Source! Ordered my full Jenn Air kitchen from them. The products were delivered the day after we went to closing which was the exact day scheduled. I was thrilled with their prices and their organization. This company is very high tech and everything is computerized which I like. I had ordered last year a washer dryer from another local company and my experience there was not the same. I will definitely recommend them to all of you who will be reading this and to all my friends and coworkers.
Ps. Thanks Mike for your assistance.
I’ve been so thrilled with the service of Canadian Appliance Source. Their prices were the cheapest I’ve found in Canada. I wasn’t expecting much from them in terms of service only because their prices were so low, I figured it was a “no-frills” type of company. I was so wrong. Sales team was professional and helpful, products were in quite quickly and the delivery personnel were polite and well trained. I will definitely be purchasing my new kitchen appliances from Canadian Appliance Source in the future!
I’m completely underwhelmed by this company. I ordered a freezer online and then called them after several days about delivery and was told they would call me “when it came in”. Two weeks later my Mastercard account was credited for the charge (at least I got my money back!), but never any explanation by telephone or email. A previous inquiry by email was never answered. I have 3 new appliances to buy and it won’t be from this company.
Got all my appliance from canadian appliance source. was very happy with the service. My dishwasher came scratched – had to wait for another one. Over all great customer service!
I bought a Weber Summit Series S670 From Canadian Appliance Source. They offered the lowest price on weber’s. It did arrive a little later then promised (they claimed it was backordered), But I did get it. Now I’m throwing mad BBQ Parties.
Before buying a new fridge last year I shopped around and found them to be the lowest priced. Service was not bad. I would recommend them.
I recently purchased my entire kitchen appliances from Canadian Appliance Source and just received them last week. I was so thrilled with this company and was not expecting this kind of service from a retailer who’s prices were so cheap. I chose the appliances I wanted from their website and they were the only place online where I was able to see current manufacturers promotion. ( I got 3 Kitchenaid appliances and got my microwave free!) Mike C. helped me out when I came to the showroom and he was extremely helpful! The delivery team was excellent and came within the 2 hour window that I was promised. Thanks for making my biggest purchase of my new home such a calm experience.
Got a Weber Summit BBQ from Canadian Appliance Source out in Toronto and it was amazing! Couldn’t believe how cheap it was. I didn’t believe it until I received it! Thanks guys for the great service and great products. I will definitely purchase appliances from you in the future when needed.
Canadian Appliance Source was an excellent shopping experience. Loved that they were so honest with me when helping me chose my kitchen appliances. Got really amazing prices. I did tons of research on their website and priced matched and got the best deal I could find. I was a bit skeptical in buying such high ticket items from a store I haven’t heard of but every part of the purchase was just as professional as the big box retailers. Delivery was scheduled when I wanted it. The Delivery personnel were really nice and unboxed all 6 of my items and put them into place. Thanks guys. I will definitely shop there again!
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